Managed IT Services & Consulting that levels up with you
Scalable IT support to take you from where you are to where you want to be
Excellence IT provides a full scope of Managed IT services and IT consulting support for businesses across Australia. Whether you are looking for all-inclusive or custom IT support, we provide the ideal blend of being a local and accessible firm that can respond quickly, combined with the capacity and adaptability to meet increasing demands as your business grows. These qualities uniquely position Excellence IT to become the IT team that your business needs.
Managed Services
Our Managed Services suite gives you the ability to sit back and relax, knowing that your business is covered by a team of skilled and qualified experts. With over 25 years of experience providing Managed Services in Australia, we are highly focused on Customer Satisfaction and ensure you are fully secure, able to connect and be protected from the unexpected.
Our dedicated and highly qualified team can support all aspects of your environment and ensure things run well. We do this by ensuring our team is always trained, qualified and working on latest technology and that they have a multidisciplinary skill set.
We have over 25 years of experience providing Managed Services in Australia and we are highly focused on Customer Satisfaction. We believe in the personalized Customer experience, and with Excellence IT you will always have a quick response from one of our team.
What is the impact on your business when your emails are not reaching their recipient’s inbox? We have found that this can have a wide impact across the business affecting promotion, sales and operations .
There are two parts to this service, first is getting the set up right and to be able to report back to you that emails are going where they should go. The final piece is an ongoing support service to ensure any changes, internal or external are managed so that your emails continue to arrive to the inbox.
It’s not just about backups, it’s about business continuity! The Excellence IT Managed Backup solutions incorporates responsive disaster recovery focused on ensuring your data is not just backed up, but also that you have the ability to rapidly recover and get back to business.
Our Cloud services are structured to each specific requirement to ensure that our customers enjoy the performance and functionality that they expect. As you grow and expand, you will find that we have developed your Cloud set up in preparation for easy expansion.
Some of our Cloud hosting services include Domain Hosting, Website Hosting, Exchange services, Virtual Private Servers and Virtual Dedicated Servers for custom or dedicated use.
Our cloud-based VOIP network can help replace your legacy system while accommodating for optimum call quality, lower call costs, easier management, enhanced call features and more.
With VOIP, you no longer require a physical phone line to have a landline number and stay connected irrespective of where you work from.
Excellence IT provides high speed internet access connections to best suit your business.
We review all the latest connectivity options, from dark fibre to microwave wireless, through to private networks, satellite connections and more, to ensure you have the connection that is best of class for the locations you work from.
Project Services
Take your business to the next level with our IT infrastructure and IT consulting services. Take advantage of an instantaneous project team to carry out your goals and plans.
Excellence IT has been supporting business’ IT infrastructure for over 25 years and we have a strong reputation of providing business solutions for various infrastructural requirements. With our experience across a range of small to large businesses, we have developed a best practices that provide optimal efficiency in business process flows in workable approach.
We can step into any environment, perform an analysis and work with you to help understand your requirements. Our solutions tick all the right boxes whilst building out a dependable IT infrastructure.
Are you able to identify your own growth opportunities? Our team of senior consultants drives industry best practices, helping you identify weaknesses and opportunities to maximize technology within your business.
IT Strategy Services
Everything we do starts by defining your IT strategy.
What do you want to achieve? What stumbling blocks do we need to address? Where are you taking your business?
These are some of the questions we go through with you to build the IT strategy that best suits your business and establish a roadmap for to get there and Level-Up your company.
Then, we get down to business
Do you have legacy infrastructure or no idea what your current IT environment includes? No problem! We provide detailed Technical Assessment services that explores all areas of your business from an IT perspective.
We have years of experience in developing multi-year IT Roadmaps. From 1 year to 5 year roadmap initiatives, we will provide you with technology recommendations and IT budgeting services to ensure that you are getting the most out of your technology investment. We will ensure that the technology you are utilizing right now not only meets your current business requirements, but caters to your future growth!
Managed Services
Our Managed Services suite gives you the ability to sit back and relax, knowing that your business is covered by a team of skilled, world-class experts. We ensure you are fully secure, able to connect and be protected from the unexpected.
IT Support
THE 24x7x365 SUPPORT YOU DESERVE
Are you waiting too long to get problems resolved? Our “always-on” help desk team ensures your staff achieves optimal productivity by having the help they need, when they need it.
Our service delivery teams are structured in a way to provide you with a rapid remote response and on-site presence as required. Plus, with our after hours Help Desk service, your staff can achieve optimal productivity by having the help they need, when they need it.
Managed Backup
KEEP YOUR BUSINESS RUNNING, NO MATTER WHAT HAPPENS
It’s not just about backups, it’s about business continuity! The Excellence IT Managed Backup solution is a backup and disaster recovery platform focused on ensuring your data is not just backed up, but also that you have the ability to rapidly recover and get back to business.
We provide hybrid backup solutions with data stored in Toronto, which ensures your data never leaves Canada!
Managed Security
ENTERPRISE-LEVEL SECURITY FOR ANY SIZED BUSINESS
Are you protected from all angles? Our Managed Security solution utilizes a multi-layer approach to securing your network which protects you from malicious threats and data theft.
IT security has many facets and we want to ensure that your business is fully covered. We will assess your environment and deliver a solution covering any gaps discovered
Managed Voice
STAY CONNECTED 24×7 WHEREVER YOU ARE
Replace your legacy phone system with a robust cloud-based VOIP network that provides your staff with the tools they need to communicate, regardless of their physical location.
Communication into your business is key to your success and we help make it possible for people, both internal and external to reach the people they need when they need.
Project Services
Truly take your business to the next level and get SUPERCHARGED with our Virtual CIO and cloud-based data systems.
Cloud Services
CONNECT YOUR STAFF AND SYSTEM TO THE CLOUD
We have extensive experience migrating organizations to the cloud, improving their network connectivity and offering new opportunities for business collaboration and growth. Whether you are looking for cloud-based servers or SAAS options, we can maximize your private or public cloud infrastructure.
As a Microsoft Gold Partner in Cloud Productivity we specialize in Microsoft Office 365 and Microsoft Azure assessments and migrations. Nucleus is also a Dropbox for Business Services partner and has migrated many organizations from traditional file-servers to cloud-based file sharing and collaboration platforms.
IT Infrastructure
GET THE RIGHT TOOLS FOR YOUR BUSINESS
Are you using the right technology for your business? It takes a certain skill set to plan, set up, manage, maintain, and optimize enterprise level IT networks.
Whether it be your physical/virtual servers, your storage, or your network, we have the experience to help with your IT infrastructure needs.
IT Consulting
PUT A TEAM OF PROVEN IT ANALYSTS TO WORK FOR YOU
Are you able to identify your own growth opportunities? Our team of senior consultants drives industry best practices, helping you identify weaknesses and opportunities to maximize technology within your business.
IaaS
INFRASTRUCTURE AS A SERVICE
Interested in migrating business-critical applications and servers to the cloud? Our Enterprise IaaS solution, powered by Microsoft Azure, provides you with an agile, stable and secure cloud-computing solution. With all data residing in Canada, Nucleus IaaS services can reduce capital expenses, provide business continuity and disaster recovery services, and ensures you have a scalable cloud infrastructure.
Interested in migrating business-critical applications and servers to the cloud? Our Enterprise IaaS solution, powered by Microsoft Azure, provides you with an agile, stable and secure cloud-computing solution. With all data residing in Canada, Nucleus IaaS services can reduce capital expenses, provide business continuity and disaster recovery services, and ensures you have a scalable cloud infrastructure.
IT Strategy Services
Everything we do starts by defining your IT strategy. What do you want to achieve? What stumbling blocks do we need to address? Where are you taking your business? In order to SUPERCHARGE your company, we need to start by establishing a roadmap for how we are going to get there.
Then we get down to business
Virtual CIO Services
TAKE ADVANTAGE OF INDUSTRY-LEADING CIO EXPERTISE
Get a dedicated full-time virtual CIO who will help you plan for your future growth, mapping out requirements, aligning business goals, and identifying the right technology solutions to make sure you get supercharged.
Technical Assessments
LOOKING AT YOUR BUSINESS FROM AN IT PERSPECTIVE
Do you have legacy infrastructure or no idea what your current IT environment includes? No problem! We provide detailed Technical Assessment services that explores all areas of your business from an IT perspective.
Beginning with your business’s perimeter security and working inward to the policies and procedures, our Technical Assessment services will provide you with the required insight into your current IT setup. We also benchmark your current IT environment against industry best practices and provide you with high-level recommendations and information required in order to make informed decisions.
IT Roadmaps
CATERING TO YOUR FUTURE GROWTH
We have years of experience in developing multi-year IT Roadmaps. From 1 year to 5 year roadmap initiatives, we will provide you with technology recommendations and IT budgeting services to ensure that you are getting the most out of your technology investment. We will ensure that the technology you are utilizing right now not only meets your current business requirements, but caters to your future growth!
As a market leader in the IT industry we are exposed to the latest technology and as new solutions become available we can update your IT Roadmap as required to leverage these new solutions. Let our IT Roadmap initiatives guide your business strategy by providing you with technology solutions that empowers your business!
Business Analysis & Technical Writing
ASSISTANCE TO IMPROVE YOUR BUSINESS PROCESS
Looking for guidance to determine the right solutions for your business? Need assistance in drafting a technical document or Request for Proposal? We can take the technical bits & bytes and transform them into a tangible and useful business case. We provide services driven to improve your business process and guide organizational change or strategic planning initiatives such as IT RFP planning and IT RFP writing services.
