ExcellenceIT

Data Privacy Policy

Data Security, Data Disclosure,  Data Retention and Destruction Terms and Conditions

Revision 1.1, Updated March 2012

Data Security
EXCELLENCE IT undertakes to store Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

EXCELLENCE IT undertakes to transmit Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

EXCELLENCE IT undertakes to apply protections for Your Data at a level consistent with the OECD Guidelines on
Privacy (http://www.oecd.org/document/18/0,3343,en_2649_34255_1815186_1_1_1_1,00.html ) and on  Security (http://www.oecd.org/document/42/0,3343,en_2649_34255_15582250_1_1_1_1,00.html),  even though Your Data may be stored in or transmitted to a Jurisdiction whose legal requirements are lower than that.


EXCELLENCE IT undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behaviour by EXCELLENCE IT 's staff-members, contractors and officers. These include:

  • training for staff in relation to privacy;
  • access control, to limit access to Your Data to those staff, contractors and officers who have legitimate reasons to access it;
  • logs of changes to data;
  • reminders to staff and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behaviour;
  • declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behaviour;
  • clear communication of policies and sanctions to staff; and
  • processes to investigate and to impose sanctions.


Data Use
Use refers to the application of Your Data by any part of EXCELLENCE IT, or any EXCELLENCE IT  staff-member, contractor or officer, in the course of their work.

EXCELLENCE IT undertakes to use Your Data only under the following circumstances:

  • for purposes for which we have your Consent, including purposes that are initially or subsequently agreed between you and EXCELLENCE IT , purposes directly implied by the agreed purposes, and at your request;
  • for such additional purposes as are required by law in a relevant Jurisdiction. In these circumstances, EXCELLENCE IT  will take any reasonable steps available to it to communicate to you that the use has occurred, unless it is precluded from doing so by law; and
  • for such additional purposes as are authorised by law in a relevant Jurisdiction (in particular to protect EXCELLENCE IT 's interests, e.g. if it believes on reasonable grounds that you have failed to fulfil your Undertakings to EXCELLENCE IT ).

EXCELLENCE IT undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put, and to use only such of Your Data as is necessary in the particular circumstances.

EXCELLENCE IT undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Disclosure
Disclosure refers to making Your Data available to any party other than EXCELLENCE IT and you. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.

EXCELLENCE IT undertakes to disclose Your Data only under the following circumstances:

  • for purposes for which we have your Consent, including purposes that are initially or subsequently agreed between you and EXCELLENCE IT, purposes directly implied by the agreed purposes, and at your request;
  • for such additional purposes as are required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, EXCELLENCE IT  will take any reasonable steps available to it to communicate to you that the disclosure has occurred, unless it is precluded from doing so by law;
  • for such additional purposes as are permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where EXCELLENCE IT believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life or health of some person), provided that EXCELLENCE IT will apply due diligence to ensure that the exercise of the permission is justifiable.

Where Your Data is disclosed to an outsourced service-provider (e.g. to a company that processes credit-card transactions), EXCELLENCE IT undertakes to make reasonable endeavours to exercise control over compliance by its service-provider with the terms of this Privacy Policy Statement.

EXCELLENCE IT undertakes to disclose Your Data only if it has demonstrable relevance to the particular use to which it is being put, and to disclose only such of Your Data as is necessary in the particular circumstances.

EXCELLENCE IT undertakes to disclose Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Retention and Destruction
Subject to the qualifications immediately below, EXCELLENCE IT undertakes:

  • to retain Your Data only as long as EXCELLENCE IT reasonably believes it is consistent with its purpose; and
  • to destroy Your Data when EXCELLENCE IT reasonably believes its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered.

This undertaking is qualified as follows:

  • when Your Data falls due for destruction, it may be retained for a period beyond its expiry of purpose, until the next regular deletion cycle;
  • Your Data may be retained in EXCELLENCE IT’s logs, backups and audit trails within short-term retention cycles that are devised to protect the company's operations. In such cases, Your Data will be destroyed in accordance with those cycles;
  • in some circumstances, Your Data may be retained in an archive. An archive may be internal-only and accessible only by staff, contractors and officers; or it may be publicly available;
  • Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, EXCELLENCE IT:
    • will take any reasonable steps available to it to communicate to you that Your Data is being retained, unless it is precluded from doing so by law; and
    • will only retain Your Data while that provision is current, and will then destroy Your Data;
  • Your Data may be retained beyond the expiry of its purpose if such retention is authorised by law (in particular to protect EXCELLENCE IT 's interests, e.g. if it believes on reasonable grounds that you have failed to fulfil your Undertakings to EXCELLENCE IT  or may have committed a breach of the criminal law). In these circumstances, EXCELLENCE IT will only retain Your Data while that situation is current, and will then destroy Your Data.

 

 

About Excellence IT

As we provide a service in Information Technology, we are constantly aware of how quickly advancements can change the way things are done.

Each and every day we find:

  • Something new is unveiled,
  • A previous model  updated,
  • A new way of doing something is made known,
  • A free software update is released,
  • An older product becomes discontinued,
  • A new technology becomes more affordable,
    And
  • A new idea is demonstrated.

Because we have such a good & long standing history with the top manufacturers & distributors of products (and services), we find out about the latest and greatest advances quite sometime before they become commonly known about & understood.

You are here  :